1. Refund Policy

a. MyPixelate provides virtual showroom services, which are intangible and digital in nature. As a result, we do not offer refunds for our services once they have been purchased.

b. Before making a purchase, users are encouraged to review our demonstration videos and sample virtual showrooms to ensure that our services meet their expectations.

c. In the event of technical issues or service disruptions, MyPixelate will make every effort to promptly address and resolve the matter. Users are requested to contact our support team at info@mypixelate.com for assistance.

2. Cancellation Policy

a. Users may cancel their subscription to MyPixelate services at any time. However, no refunds will be provided for the remaining subscription period.

b. To cancel a subscription, users must contact our support team at info@mypixelate.com.

3. Modification of Services

a. MyPixelate reserves the right to modify, suspend, or discontinue any part of its services at any time. In such cases, users will be notified in advance, and adjustments to subscription fees may be made accordingly.

4. Chargebacks and Disputes

a. Users are prohibited from initiating chargebacks or disputes with their payment providers without first attempting to resolve the issue with MyPixelate. Chargebacks or disputes may result in immediate suspension or termination of services.

b. Users facing issues or disputes are advised to contact our support team at info@mypixelate.com to seek a resolution.

5. Contact Us

For any questions or concerns regarding our Refund and Return Policy, please contact us at info@mypixelate.com.